In many geographies and industries, the competition for new and profitable business in the commercial lending space is fierce. To differentiate themselves and retain their clients, lenders need solutions to consistently meet or exceed service levels and enrich client relationships with value-added services. Client-facing account management teams need to be equipped with reporting tools and alerts to understand their borrowers’ trends, allowing the right discussions at the right time.
In the back office, lenders need to ensure monitoring processes can scale to support growth profitably, without impacting service levels.
Scale Service Levels and Client Engagement
For banks that provide working capital lending, Covarity offers front- and back-office solutions for lenders to differentiate themselves from their competition and extend service levels while scaling portfolio management profitably. Personalized borrower notifications can be automatically scheduled and sent to borrowers reminding them when their next submission is due. A fully-branded client portal allows your borrowers to easily upload their reporting documents and access valuable financial trends and asset reporting.
In your monitoring operations, automated analysis of loan monitoring documents delivers measurable new efficiencies to your credit administration, ensuring you can scale for growth while improving service levels and reducing costs and inefficiencies.