Asset-Based Lending: The Post-Crisis Landscape

Charlotte Simmonds

(The following is a guest post by Tracy Eden)

Many lenders today may feel a little bit like Max, Mel Gibson’s iconic character in the 1980s futuristic sci-fi movie trilogy Mad Max. In the same way that the post-apocalyptic landscape faced by Max was a far different world than existed before, the post-financial crisis lending landscape is far different from what existed before 2008.

This is true for all types of lenders, including both commercial banks and asset-based lenders. Since the onset of the financial crisis more than three years ago, virtually everything about commercial lending has changed. This includes much stricter credit criteria and more risk aversion on the part of lenders, as well as enhanced regulatory scrutiny on lenders.

In particular, federal regulators now require that commercial banks’ loan portfolios be more diversified. Specifically, regulatory guidance now caps the amount of capital that can be invested in commercial real estate (CRE) and acquisition, development and construction (ADC) loans as a percentage of total capital. A natural result of this has been a renewed emphasis by banks on commercial and industrial (C&I) loans.

“C&I loans are replacing CRE and ADC loans in our portfolio – we’re slowly shrinking that bucket,” says David Wooding, a senior vice president with The Columbia Bank, a commercial bank in Columbia, MD., with $2 billion in assets. “While there is definitely pressure to grow our C&I loan base, it’s a longer sales cycle. Banks in general are scrutinizing credits more closely today in light of the underlying weaknesses in the economy.”

“Most banks are in the ‘stealing’ business right now when it comers to C&I loans,” says Jeffrey Covington, senior vice president with NewDominion Bank, a community bank in Charlotte, N.C. with $400 million in assets. “It’s no secret that CRE loans are passé and C&I is the way to go for the foreseeable future. All the banks here in Charlotte, from the big mega-banks to the small community banks, are out trying to find good manufacturing and distribution companies and business services and professional firms that need owner-occupied real estate loans, equipment loans and lines of credit.”

However, with little credit demand among these segments for new buildings and equipment or expanded credit lines, Covington says he and most other bankers are trying to woo clients from each other based almost exclusively on service and rate. “While the turmoil in the banking industry can sometimes expose holes in service, it’s much harder to gain the favor of a new client without a fresh credit need to help pry them away.”

Unforeseen Consequences

While certainly welcome given what has happened with residential and commercial real estate over the past few years, this shift in emphasis to C&I loans could lead to some unforeseen consequences.

John Barrickman has worked in commercial lending for more than 40 years, during which time he has served as a front-line commercial lender and as a bank CEO. As the president of New Horizons Financial Group, a financial services industry consulting firm headquartered in Atlanta, he has a unique perspective on today’s commercial lending landscape in light of not only the past three years’ developments, but developments over the past 30+ years.

“Most banks, and community banks in particular, traditionally focused on CRE and ADC loans,” says Barrickman. “With what has happened in real estate and the new regulatory guidelines, many are now starting to migrate back to C&I loans. What I’m seeing, however, is that many bankers’ lending skills have deteriorated and many CRE lenders are having a hard time making the transition. I’m getting lots of calls from banks saying they need to grow their C&I loans and their lenders need more training.”

“There’s no question that fewer bankers today are formally credit trained like those of us who’ve been making commercial loans for 20 to 30 years or longer are,” notes Covington. “Lots of commercial bankers can do a loan on a building, but the advantage today goes to the lender who really understands what C&I lending is all about.”

A Familiar Scenario

The scenario Barrickman often sees looks like this: A bank has a long-time customer that has survived the recession and financial crisis, but it can no longer lend to the business using traditional C&I lending techniques because the leverage is too high, liquidity is strained, etc. “From the banker’s perspective, the business is no longer creditworthy.”

In this situation, banks need to exercise more control over the collateral, but they often don’t have the staff, infrastructure or systems required. “Banks need to properly monitor and manage these types of loans, which includes having systems for understanding and controlling the collateral and monitoring the borrowing base,” Barrickman adds. “And they need lenders that can go out and look at the collateral periodically to make sure it’s actually there and is of the quality it’s supposed to be. There’s more to it than just counting boxes.”

Look familiar? Of course it does. As Barrickman notes, “This is the classic case where an asset-based lender can come in and help both the borrower and the bank. Therefore, asset-based lenders should make a concerted effort to partner with banks. The bank can maintain the primary relationship with the customer and still meet the customer’s credit needs responsibly by engaging the asset-based lender as a partner – either to issue the credit or help monitor the collateral.”

Getting Back to Lending Basics

Covington notes that many banks lost sight of how lines of credit are supposed to work and, as a result, ended up backing themselves into an asset-based lending corner. “If $900,000 is outstanding on a $1 million line of credit, you’ve essentially got an asset-based loan, with long-term repayment based on short-term assets, which is very risky. As banks realize this, some are starting to get back to the proper use of lines of credit for temporary working capital, with companies in and out of the line on a normal monthly cycle.

“If we saw that a business was going to be heavy into its line right from the start, or we expected this to happen soon, we might call in an asset-based lender to either take the whole lending relationship or help out with underwriting and monitoring,” Covington adds. “In this case, the credit position would still be ours.”

Unlike asset-based lenders, Covington says banks tend to focus less on how quickly receivables and inventory turn or whether inventory is in boxes or work in process. “At the end of the day, our underwriting is based more on company performance: Is there a strong balance sheet? Are there consistent trends in earnings and equity?

“If receivables and inventory monitoring requires more than a casual glance, that’s when I believe banks should bring in an asset-based lender that specializes in this,” he says. “Either let them take the credit, or have them confirm that the receivables and inventory are as strong as you think they are.”

Wooding believes commercial banks are well equipped to do what he calls “asset-based lite: a company that’s strong with good assets, for which you just need to put together a line of credit with a borrowing base certificate monitored monthly.” A loan like this can typically be monitored through monthly financial statements, receivable and payable aging schedules and an inventory report, Wooding notes.

“But most banks aren’t set up to do heavy-duty asset-based lending – and, in fact, most have gotten away from it,” he adds. “We have looked into it in the past, but have decided there are too many other opportunities to pursue without taking on that level of risk exposure, monitoring and expense. Instead, we refer intensive asset-based lending out to asset-based lenders, but hold onto the deposits and the rest of the banking relationship.”

Filling the Gap

According to Wooding, there’s a gap in the market right now for asset-based loans of $1 million or less. “I don’t know where a business turns that needs a less-than-$1 million ABL-monitored line of credit. Most commercial banks want to do larger deals.”

This represents a tremendous opportunity for small and mid-sized asset-based lenders, for whom this size loan is usually a home run. Such a loan can be a stepping stone to help a business through a financing transitional period until it once again qualifies for traditional bank financing.

The bottom line: There are many nuances to C&I lending that not all bankers are familiar with. Tremendous opportunity currently exists for asset-based lenders and banks to team up and, working together, deliver the kinds of financing solutions that are desperately needed by many business borrowers today.

Tracy Eden is the National Marketing Director for Commercial Finance Group (CFG), which has offices throughout the U.S. and Canada. CFG provides financing solutions to small and medium-sized businesses that may not qualify for traditional financing. Visit http://www.cfgroup.net or http://www.fvf.ca or contact Tracy at tdeden@cfgroup.net to learn more.

Where is Small Business Lending Headed?

Charlotte Simmonds

(The following is a guest post from Toby Dahm, Senior Vice President at Hennessey Capital. This article has been re-published here with permission – for additional articles from Hennessey Capital, please visit their Capital Conversations blog.)

Recent economic data suggests that the U.S. economy is beginning to shake off its grogginess and is poised to move forward. A key factor for small businesses to participate in the upturn is having sufficient funding to support their growth. Limited access to capital has perhaps been the greatest hurdle small businesses have faced the past four years.

It appears that finally, the credit freeze is thawing. In a January 4 article by Angus Loten of The Wall Street Journal, he reports that “small-business lending hit a four-year high in November.” What does this mean for small businesses that need to borrow to grow?

Money is out there, however, not all lending institutions are lending. Some national banks and many community banks are still licking their wounds from the recession and are not in a position to expand lending. The willingness of healthy banks to lend is largely based on their preference to balance their loan portfolio which often is heavily weighted with poor performing commercial real estate loans (CRE). This means that banks have a stronger appetite to make general business loans, known as commercial and industrial loans (C&I).

There is money for CRE loans, particularly those supported by the small business administration (SBA), but traditional CRE loan standards have tightened up significantly.

How attractive is the market for C&I loans? As Mr.Loten of The WSJ reported, this market is as good as it has been in four years. However, if you are seeking a C&I loan, you need to carefully select the lenders you apply with. If you want ongoing interaction and responsiveness to changing needs, such as a revolving line, or frequent loan requests to support growth, a community bank is probably a better fit. They tend to maintain a lower loan to staff ratio which allows them to spend more time with individual clients. If you are looking for a low cost, transactional loan such as a term loan, or a lease, a national or large regional bank will be a better fit. Be aware of centralized decision making and limited access to a relationship officer, which makes them better suited for transactional vs. relationship borrowing situations. The larger banks also tend to have a broad offering of non credit services, such as cash management, international trade, investment advisory, etc.

Specialized lending such as asset based lending (ABL) has filled much of the void left as the banks pulled back. This is due to the ABL focus on collateral and cash flow rather than on historical financial results. An asset-based line of credit is often a better fit for small businesses than traditional loans due to flexibility to support rapid growth or unique needs. ABL can also be used in conjunction with bank loans. This type of three party lending arrangement is often overlooked, but can be a great solution for a growing business.

It is encouraging to see our economy gaining traction, and recent data points to a strong start in 2012. Small businesses need appropriate funding to support this growth and I believe that there will continue to be more access to both traditional and specialized forms of lending. It is very important to understand which lending sources are the best fit for your needs and current situation. Being with the right partner will give you your best chance to realize the opportunities that our awakening economy will offer.

 

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Asset-Based Lending Hits Record

Charlotte Simmonds

(The following is from a Big Fat Finance Blog post written by Karen Kroll of Business Finance. This article has been re-published here with permission – for the full article, please visit the Big Fat Finance Blog.)

Asset-based loans (ABLs), which typically are secured by an asset on the company’s balance sheet, such as inventory or accounts receivable, enjoyed a record year in 2011. The value of ABLs made during the year topped $100 billion, according to data from Thomson Reuters LPC. About 375 deals were completed, or more than during any of the previous seven years. Asset-based loans accounted for 18% of the overall leveraged loan market, up from about 10% five years ago.

The bulk — in fact, more than 80% — of the loans were for refinancing. Conversely, the volume of new money deals came close to historical lows, due to drops in buyout financing for mergers and acquisitions, Thomson Reuters said.

The rest of the article can be read here.

To stay informed of industry and Covarity news, Follow us on Twitter, Like us on Facebook or check out our website for whitepapers, reports and more insightful resources.

Over $9B in Working Capital Loans Managed Monthly

Charlotte Simmonds

Working capital lending is hard, we know. After years of experience working with and learning from lenders of all sizes across North America, Covarity can well and truly say, ‘we know how’ to monitor your working capital portfolio.

More and more, working capital lenders are turning to us, and we’re proud to share the proof of this …

Each month with Covarity:

  • Over 20,000 working capital loans worth more than $9 billion are managed
  • More than 88,000 financial documents are collected and analyzed
  • 120,000 covenants, ratios and early warnings are calculated and monitored

Covarity has become the #1 choice for commercial banks that offer working capital lending and is the only solution that combines rich financial analysis with the ability to streamline and automate the complexities of borrowing base formulas and calculations.

To stay informed of Covarity news, Follow us on Twitter, Like us on Facebook or check out our website for case studies, whitepapers and more insightful resources.

Small and Lower Middle Market ABL Lacks Accurate Reporting

David Stott

(The following is a guest post from Jeffrey Sweeney, CEO and Managing Director at US Capital Partners.  This article has been re-published here with permission – for additional articles from US Capital Partners, please visit their blog.)

Asset-based lending (ABL) is on the sharp rise again. In the US and Canada, syndicated asset-based loan issuance has increased by more than 24% this year, to $82 billion year-to-date, compared to the same period last year, according to Dealogic. Half of the ABL loans this year, or $41 billion, have been refinancings.

Unsurprisingly, this has triggered a lot of discussion about ABL trends. If you are a smaller business, however, be careful not to be misled by some of the conclusions.

The Reporting Gap: Small and Lower Middle Market Companies Remain Underserved and Under-Reported
The ABL news in the media tends to focus overwhelmingly on large-cap lending. You only need to look at the examples provided: Kaiser Aluminum’s recently closed $300 million revolving asset-based facility, Brazilian JBS’s $850 million asset-based loan, and Sears’s record $3.3 billion asset-based loan.

The problem is that the small-cap and large-cap ABL marketplaces are very different to each other. A lot of the analysis therefore isn’t very relevant to a smaller company looking to borrow. No one really explains or provides good statistics on small-cap ABL, although smaller businesses are in desperate need of this information.

Recent Trends in Small-Cap ABL
According to recent reports, for instance, borrowers are now finding better “covenant light” ABL terms and conditions. While this may be true for larger companies, it is not always the case for smaller businesses. In small-cap ABL, covenants have actually been getting a little more stringent, as lenders have been imposing some additional restrictions to push pricing down on the higher-quality, custom end of ABL deals.

In small-cap ABL, credit lines are also more differentiated now, with variable costs depending on the creditworthiness of the borrower and the structure of the deal. In short, there is now a much greater variety of products for borrowers, rather than simply lower pricing across the board.

Getting a Deal Done
The ABL marketplace for small businesses is highly fragmented, and there remains great variance in pricing. It can be difficult for a busy CFO or CEO who doesn’t inhabit the terrain to get the best possible financing for a small or lower middle market business. It’s therefore worth approaching a small and lower middle market specialist lender like US Capital Partners, LLC who can provide financing tailored specifically to a company’s credit profile and collateral, from ABL to cash flow, quickly and efficiently.

US Capital Partners is a private investment bank, direct lender, co-lender, and lead financial arranger specializing in asset-based debt for small- to middle-market private and public companies with $5 million to $100 million in sales. Since 1998, US Capital Partners has provided lending services and participated in funding asset-backed loans of $500 thousand to $30 million for growth capital, working capital, assets, acquisitions, and liquidity events.

Pivoting to Working Capital Lending, Part II

David Stott

The webinar Covarity presented on November 16th in concert with StoneCastle Partners highlighted the results of a survey commissioned by Covarity and completed by ResearchNow.  It examined the key drivers of switching behavior among US commercial borrowers – and conversely factors contributing to loyalty and satisfaction.  Understanding what matters most to borrowers as a means to effectively compete in commercial lending is an urgent and immediate theme for most lenders in most markets for a number of reasons, well understood:

1.  Balance sheets among borrowers have been slow to improve, making traditionally “good” deals scarce.

2.  Economic realities have meant a real decline in real estate portfolios, creating urgency to repopulate books of business and generating a ‘flight to C&I’.

3.  Operating revenues remain flat to negative, adding pressure on lenders to aggressively seek out new (profitable) business.  This fact was one of the points highlighted in the presentation:

The report asked borrowers to provide feedback on a number of elements regarding their existing facilities and lender relationships.  However, one question asked borrowers, prospectively, to consider their future needs.  The results were quite telling – and indicated a clear intersection of the needs of borrowers and lenders alike.  Overwhelmingly, borrowers indicated that working capital lending would be the product they would find “most appealing” when seeking to fund their next period of growth.

For lenders seeking to differentiate, developing expertise in working capital lending would be well-timed from the perspective of market needs, and also address internal requirements to seek out profitable growth business with the ability to control risk.

(If you missed the webinar, you can access a recording of the event, a copy of the slides and a link to the full report, What Borrowers Want – Differentiating Commercial Lending to Grow Your Portfolio.)

Pivoting to Working Capital Lending, Part 1

David Stott

Covarity’s October 6th webinar, Transitioning to Working Capital Lending: A Guide for Making the Pivot to C&I, featured Mr. Todd Williams, Chief Credit Officer at Fidelity Bank and was very well attended with a great number of questions across a range of strategic and tactical facets in working capital lending.  If you missed the event, you can access the recording or download the slides.

There are two interesting data points that came out of the presentation that we wanted to share more generally.

First is a graph that depicts recent (June 2010 – June 2011) fluctuations in Construction and CRE vs C&I portfolios by Total Loans:

Changes in Bank Lending Segments by Total Loans
This graph – based on reported FDIC data – clearly indicates a shift towards C&I lending, but growth is really only being enjoyed – on average – by lenders with total loans outstanding greater than 500M.  This was somewhat unexpected – we would have anticipated that with less organizational impact, smaller organizations could act with greater agility to seize on growing interest and demand for working capital lending. We can only hypothesize that other dimensions of this lending model – more frequent and robust loan monitoring requirements, as an example – give an out-of-the-gate advantage to larger lenders with greater operational resources.

We ran a poll during the presentation to get a glimpse of where attendees (300+ commercial banking executives) fell in terms of their portfolio strategy with respect to working capital lending.

Q: Where are you with your current portfolio?

While the results are by no means scientific and the nature of the subject would naturally introduce bias, in our poll 67% of respondents were either considering a pivot to working capital lending, were currently pivoting or had themselves recently pivoted.

Crestmark Bank and Covarity’s Advanced Borrowing Base Analysis

David Stott

Keen observers will note two recent announcements from Covarity, and they are indeed related.  Our recent successful deployment at Crestmark Bank, a nationally-recognized working capital lender, came on the heels of our latest product release, one that heralded our advanced borrowing base configuration and analysis capabilities.  These were certainly related.

Asset-based lending – or working capital lending more generally – is a growing debt product for many reasons, and new working capital divisions are being initiated at banks of all sizes, but significantly those in the community and regional segment that traditionally relied on real estate lending.

Crestmark is highly recognized in this space, and they understand well – as newcomers to working capital lending would discover – the  necessity for rigorous and regular monitoring and analysis of their clients’ financial and collateral positions.

Put simply, as any credit analyst would tell you, this isn’t easy.   Complex borrowing base formulas that rely on rules for cross-aging, concentration, contra accounts, etc. (frequently tweaked for individual accounts) are time-intensive if performed manually.  Streamlining and automating this part of the lending operation goes a long way to eliminating manual error and inefficiency for working capital lenders.

Stress Testing Webinar Q&A

David Stott

Covarity’s recent webinar, Essentials of Commercial Portfolio Stress Testing garnered wide interest from nearly 300 banking executives. Co-sponsored by the RMA, we were very fortunate to have Will Calendar from First Manhattan Consulting Group lend his expertise to the subject. If you missed the event, you can download the slides or watch the recording.

While it was a highly informative session on a topic that is clearly close to many, we found the Q&A component – which continued for a few days following the live session – to be equally informative.

For the benefit of all that attended – and in many cases asked questions – here is a summary of the Q&A.  All responses were provided courtesy of Will Calendar.

Q: Absent extensive “actual” loss data, what is the best methodology to develop assumptions for default probabilities and loan losses.

In most cases we find that data may exist, but it is arguably difficult to extract or manipulate, which complicates the analyses.

In the absence of meaningful historic data, other sources of interest could include:

  • Peer data organized by product portfolio and adjusted using management interpretation to account for perceived differences in underwriting characteristics, vintaging, business strategy/focus, geography\
  • Other vended sources of default or loss data, including:
    • Real Estate related: CMBS market data, data from proprietary providers (e.g., CBRE, PPR)
    • C&I related: Moody’s published and subscription based default studies

Q: What do you mean by “relationship matters” when examining losses? Do you have examples?

Relationship can be defined broadly in this context, but there are some specific examples we can point to where historical loss experience by sub-portfolio shows differing performance.

Lower default levels on residential portfolios for customers with deposit relationships have been viewed at multiple clients.  In some cases we see default averages that are 1.5 to 2.0X for non-deposit relationship customers. In the commercial space we have seen directionally similar influences for deposit vs. non-deposit clients, although the data may be more cumbersome to analyze and the outcomes more volatile.

Additionally, relationship can be defined by how the client came into the bank. In some cases we have found different default and loss results for similar types of products based on their origination characteristics, for example whether the business unit originating that type of credit was doing so as a focus of its business or for accommodation reasons.

Q: I have been trying to find loss and default data specific to CRE property types such as multi-family, retail, office, etc.  Where can I find more granular default and loss data on CRE?

CMBS market data is a publicly available option but will likely pose complications getting to the level of sub-segment definition you would like over a reasonable historical period. Granular loan level data is largely proprietary. You may want to investigate availability of CBRE or PPR databases as they likely have highly granular data collected over the years.

Q: Is the Expected Loss (PD x LGD x EAD) the primary intent of stress testing? If we want to have insight on the economic capital under the stressed scenario, how would you associate the stressed EL with a stressed loss distribution?

The EL used in stress testing should be, by design, point in time oriented. That is to say, you are trying to parameter the loss over a pre-defined time horizon based on known and expected conditions consistent with that time period.

In comparison, the EL used for capital purposes (i.e. Basel) is meant to be over-the-cycle in nature. It should not represent a specific bias towards the future state of macro or other loss-driving conditions. The stress for economic capital/regulatory capital is applied through a confidence interval formula that adjusts over the cycle to a defined level.

Q: For historically-based models, how do you feel about including or excluding data points during the great recession as it may skew either the inputs or the outputs of the model?

The answer here depends upon the context of what you are looking to accomplish. In a stress/scenario analysis, it may be very legitimate to include these points if you are trying to forecast a period where losses could resemble a historical period.

If you are looking to calculate PDs and LGDs for capital estimation purposes, including recent data points becomes problematic. For Basel purposes, the PD should represent an over the cycle view, and most would consider inclusion of recent history as unduly influencing a true over-the-cycle view.

The approaches around this include different options, some of which are more defensible than others:

  1. Defining a specific set of years as the cycle based on overlaying a view of macro factors. This approach becomes difficult to maintain over time.
  2. Weighting observations differently through the process, although there needs to be a very coherent rationale applied to avoid views that this becomes ambiguous.
  3. Separately identifying macro vs. underwriting loss drivers and then applying a probabilistic view of macro scenarios. This approach is more common for consumer type portfolios and difficult to model for many commercial books

Q: How do you recommend stressing a construction loan portfolio?

A construction loan book can be approached in a similar fashion to CRE-Investor approach that was discussed [David: in the webinar] with some additional caveats that need to be factors in.

You need to pay particular attention to exposure at default as the project likely has multiple draw events when additional funding will be released. Depending on how this is structured and the lender’s ability to mitigate them based on contractual obligations, your loan balance could be higher in the future than currently recorded.

Additionally, in stress testing C&D portfolios you need to consider the appraisal standard (e.g., “as constructed, “as-is”, “as-stabilized”) as this can vary meaningfully in an LGD context.

Finally, C&D exposures need to be considered with respect to any interest reserves that exist and their current impact on default likelihood.

Q: Could you also discuss how future expected loss can be distributed across time horizons to create a loss distribution over time?

Distributing losses across the time horizon over which you are forecasting stress losses is a beneficial but difficult activity. I use the term “losses” here to differentiate between EL. EL as a common definition would align to “over the cycle” PD times over the cycle LGD. In this generic context you can use both of these variables for calculating capital (with some adjustments) in a Basel context. Losses in a stress test case need to be point-in-time over a defined horizon. While the PD x LGD construct still holds the inputs would not be the same as what you would use for capital estimation.

First you would of course start with developing a total quantum of point in time losses over the defined horizon. Once that is agreed you can use other overlay factors to apply an expectation of loss timing to that total quantum. The factors you would want to consider here (informed by supplemental ex-post analysis) could include: maturity timing, potential loan modifications, type of loan, location, type of property, borrower industry, etc.

Q: Wouldn’t LTV determine LGD map and DSCR determine PD?

That is predominately the driving force in CRE-Investor. However, in some cases LTV can be a real influence on PD too. For example, there may be properties that have acceptable “current” DSCRs but where the LTV is so high that the borrower will walk away from the property because the likelihood of recovery is so low or long-dated that continuing to service the loan is perceived as non-economical.

Any other questions or feedback?  Let us know.

Profitable Lending Becoming A Challenging Proposition

David Stott

As reported in the Globe and Mail, margins are shrinking on bank loans in both the U.S. and Canada, highlighting a trend that’s becoming increasingly evident across geographies and segments.

Net interest margins (the spread on rates offered for deposits vs. those charges on loans) has been declining consistently, as noted in recent quarterly reports among a dominant segment of large institutions, including the likes of JP Morgan, Citigroup, bank of America and Wells Fargo.

While most editorial focus has been on external factors beyond banks’ control – low loan demand creating heated price-centric competition for new business and meager spreads between short- and long-term-rates – more emphasis is needed on other components of the profitability equation, particularly internal controls.

Why? Banks have the ability within their own organizations to dramatically improve efficiencies within business processes, alignment of resources and system support to have a material impact on profitability. While this is true generally, common efficiency challenges present most commonly in commercial lending operations, with a greater need for operational collection and analysis of borrower financial data. It’s not uncommon to find de-centralized and inconsistent processes creating a real efficiency head wind in commercial operations, where analysis is still commonly done via spreadsheet with ruler and highlighter while lenders struggle with the basics of tracking and collecting documents.

Above and beyond other challenges to scalability, risk and business competitiveness, an examination of manual tools and decentralized processes would turn up efficiency gains of the low-hanging fruit variety for many commercial lenders, big and small.